Coronavirus updates from Alliance partners

Valleywise Health

Virtual Visits Approved
AHCCCS has issued new guidance to allow healthcare providers to provide care virtually by either video chat or telephone. The existing traditional visit codes may be used for this purpose with a new modifier.
In-House Testing
In-house testing for COVID-19 went live at Valleywise Health Medical Center Monday, March 23. Testing for inpatients, patients waiting to be admitted to the Emergency Department, and Behavioral Health patients receive priority. Outpatient lab testing has been discontinued until further notice.
Mask Policy
Starting March 23, employees at each clinical facility will receive one surgical mask. Employees are responsible for wearing the mask throughout their shift and reusing it for their next shift.  

Employee Testing
Tents are now set up on the east side of the Education Pavilion, located at 2619 E. Pierce Street, as a testing site for employees. Employees who are symptomatic will need to call ahead to Employee Health and Wellness and make an appointment to visit.

Incident Decision Units
The Pediatric Emergency Department has transitioned into Incident Decision Unit (IDU) 1. Additional areas are being modified into IDUs, including the third floor and Peds Acute at Valleywise Health Medical Center. The Behavioral Health team is evaluating options within the behavioral health facilities should cohorting of patients be necessary.
Outpatient Visits
As a preventive measure, patients with well or preventive visits are being contacted to reschedule for future appointments. For patients with chronic diseases who may need contact with their doctor, Valleywise is setting up both telephone and telehealth visits.
Medical Students
The American Association for Medical Colleges has now pulled M3s and M4s nationally from clinical work for the next 2 weeks. Valleywise Health has adopted and expanded this recommendation to all student rotations for the next 2 weeks.

St. Joseph’s Hospital and Medical Center

Free Virtual Care for Mild Symptoms
St. Joseph’s is offering free virtual care visits to persons experiencing mild COVID-19 symptoms such as low-grade fever, cough, or difficulty breathing. To speak with a healthcare provider on your phone or device, follow these options: f

From desktop computer, go to
For an Android device, download the app here.
For an Apple device, download the app here.
Once you register, enter the code COVID19 to waive the fee