Coronavirus updates from Alliance partners

Valleywise Health

Current COVID-19 Cases

  • Confirmed Positives in House: 8 (VHMC), 1 (Behavioral Health)
  • Persons Under Investigation: 4 (VHMC), 2 (Behavioral Health)
  • Behavioral Health Screenings in Last 24 hours: 19
  • Patients discharged: 2 

Remote Workforce
Some 635 Valleywise Health employees are now working remotely, either as their primary work location or augmenting their primary Valleywise Health location. This amounts to more than 15 percent of the overall workforce at Valleywise, which is currently 4,138 employees, full- and part-time. Prior to the spread of COVID-19, Valleywise had 65 “full-time” remote workers.
 Release of Information Window Temporarily Closed 
A reminder that the Health Information Management Release of Information service window is temporarily closed. Patients and patient representatives can call 602-344-5266 to request a copy of their medical records/images Monday-Friday, 7:30 a.m.-5:30pm. Click here for the SBAR with more information. 

Financial Assistance for Valleywise

Valleywise Health has received $11.9 million from Medicare for advance payments for services to future Medicare patients. The funds help provide cash flow for the organization as it experiences additional expenditures as well as a significant drop in overall patient volume due to the Coronavirus.
AZ Gives Day

Valleywise Health Foundation received nearly $5,000 in donations though AZ Gives Day, a significant increase from 2019. Of those who contributed, half were first-time donors to Valleywise Health Foundation. AZ Gives Day is an annual statewide 24-hour online giving campaign hosted by the Alliance of Arizona Nonprofits and Arizona Grant Makers.

St. Joseph’s Hospital and Medical Center

Clarification on Universal Masking

With the hospital's requirement for all employees to wear masks starting this week, several questions have arisen. To clarify, appropriate masks must be worn in all areas of the hospitals and in all work environments. The only exception is that masks may be removed in designated eating areas while eating and drinking. Staff members are asked to wear them as shop in the cafes. The goal is to keep everyone safe in every setting, with 100 percent compliance.
Staff Screening Goes Smoothly

Thank you to everyone on staff for a successful staff screening policy debut. Because of your support, the screenings went smoothly. Everyone’s great attitude and assistance in promoting social distancing was appreciated. Best of all: No one who came to work in the Dignity Health Arizona division had a fever!
HR Questions Answered

The HR FAQs are being updated regularly, as new questions are presented by
employees. To see the latest, click here.
Fidelity Check

Because of the pandemic, Fidelity representatives are no longer visiting campus. However they are scheduling one-on-one appointments by phone. Appointments are being offered Monday, April 20, Friday, April 24, and Thursday, April 30. To schedule, visit
Patient Access Week

It's Patient Access Week and all employees are encouraged to take time to recognize those individuals who schedule and register patients. Thank these individuals for all they do to help patients and for their contributions to hospital operations.

Creighton Alliance

Elizabeth Ferguson, MD, Creighton University Alliance DIO, invites Residents and Fellows to attend a second round of Resident Town Hall Meetings via zoom. Attendance is not required, but the virtual events provide a great opportunity for participants to ask any questions they may have about COVID-19 issues and how it affects training.
The GME office coordinated two virtual Resident Town Halls on April 8, 2020. The upcoming Town Halls will be on:

  • Tues, 4/14, 7 a.m.
  • Thu, 4/16, 6 p.m.
  • Tue, 4/21, noon
  • Thu, 4/23, 7 a.m.
  • Mon, 4/27, 6 p.m.
  • Wed, 4/29, 7 a.m.

 For specific Zoom information, contact Karen Boettcher at